Privacy Policy
Your privacy and trust are paramount. Learn how we handle, store, and protect your personal information with full transparency.
Our Commitment to Your Privacy
At UV Energy Solutions (UVE Solar), we respect your privacy and are committed to safeguarding your personal data. We do not sell, rent, or trade your personal information to third-party marketers.
Last Updated: October 2026 • Effective immediately for all visitors and customers.
Information We Collect
When you interact with our website (https://uvesolar.com), request a solar quotation, use our Solar Savings Calculator, or contact our engineering team, we may collect the following details:
- Contact Details: Full name, email address, mobile phone number, and preferred communication channel.
- Property & Energy Information: Residential, commercial, or industrial rooftop address, monthly electricity bill amount, current connected load, DISCOM provider, and approximate rooftop area.
- Technical & Usage Data: IP address, device type, browser specifications, and anonymous interaction metrics collected through cookies to ensure smooth site performance.
How We Use Your Information
We use the collected information exclusively to deliver high-quality solar energy solutions, specifically to:
- Generate accurate solar capacity recommendations, payback periods, and financial savings estimates.
- Coordinate site feasibility visits and rooftop structural surveys by certified solar engineers.
- Assist in applying for government subsidies under the PM Surya Ghar Muft Bijli Yojana or state renewable schemes.
- Facilitate paperwork and approvals with your local DISCOM (distribution company) for net-metering connectivity.
- Respond promptly to customer service requests, warranty inquiries, and maintenance schedules.
Sharing & Disclosure of Information
We maintain strict confidentiality. Your personal information is only shared under necessary operational conditions:
- Government Authorities & DISCOMs: When required to process your net-metering applications, grid connection permissions, and central/state subsidy claims.
- Certified Installation Partners: Direct UVE Solar engineering technicians who conduct on-ground rooftop surveys and physical plant commissioning.
- Legal Compliance: When required by applicable Indian law, court order, or regulatory directive.
Zero-Spam Guarantee: We do not sell your personal information or contact details to third-party telemarketers or advertisers.
Data Security & Storage
We employ industry-standard technical and organizational security protocols, including HTTPS encryption, secure cloud storage, and restricted staff access, to prevent unauthorized access, loss, or misuse of your personal data.
While no digital transmission over the internet can be 100% secure, we constantly review and update our security practices to protect your information.
Cookies and Analytics
Our website may use essential and functional cookies to ensure page elements render correctly, remember your session preferences, and collect anonymous performance analytics to enhance user experience. You can manage or disable cookies via your browser settings at any time.
Your Rights & Control
As a customer or site user, you have the right to:
- Request a copy of the personal data we hold about you.
- Ask us to update or correct inaccurate or incomplete details.
- Request deletion of your contact data from our active records (subject to statutory warranty and financial audit retention requirements).
- Opt out of non-essential promotional communications or newsletter updates by clicking the unsubscribe link or contacting us directly.
Questions or Grievances?
If you have any questions regarding this Privacy Policy, please get in touch with our data protection team:
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